Terms of Service

By accessing or using the Slumlords website, creating an account, submitting content, or otherwise engaging with our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the platform.

Age Requirement. You must be at least 18 years of age to use Slumlords. The platform relates to rental housing, which involves legal agreements that require adult capacity. By using the platform, you represent and warrant that you are at least 18 years old.

Modifications. We reserve the right to modify these Terms at any time. We will notify you of material changes by sending an email to the address associated with your account and/or by posting a notice on the platform at least 30 days before the changes take effect. Your continued use of the platform after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the platform and delete your account.

Accurate Information. You must provide accurate, current, and complete information during registration, including your legal name and a valid email address. You agree to update this information promptly if it changes.

One Account Per Person. Each individual may maintain only one Slumlords account. We enforce account integrity through email-address uniqueness, Cloudflare Turnstile bot detection at sign-up and login, and email-link verification before posting. Creating multiple accounts to circumvent platform restrictions, manipulate ratings, or evade moderation actions is strictly prohibited and will result in the termination of all associated accounts.

Account Security. You are solely responsible for maintaining the confidentiality of your account credentials, including your password, multi-factor authentication secrets, and passkey devices. You agree to notify us immediately of any unauthorized use of your account. Slumlords is not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

Verification Tiers. Linking additional authentication providers (such as Google) to your account may increase your verification tier, which is displayed alongside your content to indicate account credibility. Verification tiers reflect the number of linked identity providers and do not constitute an endorsement of the accuracy of your content.

Ownership. You retain all ownership rights in the content you submit to Slumlords, including ratings, reviews, comments, and images (“User Content”).

License Grant. By submitting User Content, you grant Slumlords a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, display, distribute, and create derivative works from your User Content in connection with operating, promoting, and improving the platform. This license includes the right to: (a) sublicense to third-party service providers who assist in platform operations, including but not limited to cloud storage providers and content moderation services; and (b) create, compile, analyze, distribute, license, and sell aggregate, de-identified, and statistical data products derived from User Content. Derived data products do not identify individual users or attribute specific content to specific individuals. See Section 04 (Aggregate Data Products) for details on our de-identification standards.

Modification for Moderation. You acknowledge that this license includes the right to modify your User Content for content moderation purposes, including redacting portions that violate our Community Guidelines while preserving the remainder.

License Duration. This license continues for as long as your User Content remains on the platform. If you delete specific content or your account, we will remove or anonymize your User Content within a reasonable period, except where retention is required by law or necessary to protect the integrity of the platform (for example, to prevent re-submission of previously moderated content).

Representations. You represent and warrant that: (a) you own or have the necessary rights to submit your User Content; (b) your User Content does not infringe the intellectual property or other rights of any third party; and (c) your User Content complies with these Terms and our Community Guidelines.

What We Create. Slumlords creates aggregate, de-identified statistical data products derived from User Content. These products include, but are not limited to: regional housing quality indices, property rating trends over time, comparative analyses across geographic areas, maintenance responsiveness metrics, and other statistical analyses of rental housing conditions. These products represent collective patterns and trends — they never expose or attribute individual reviews to individual users.

De-Identification Standards. All data products are de-identified in accordance with the California Consumer Privacy Act (Cal. Civ. Code Section 1798.140(m)). Specifically: (a) individual users cannot be reasonably identified from the data products; (b) Slumlords implements and maintains technical safeguards to prevent re-identification, including minimum aggregation thresholds ensuring that no data point is derived from fewer than a defined minimum number of unique reviewers for a given property or geographic area; and (c) all data product recipients are contractually prohibited from attempting to re-identify any individual from the data products.

What We Do Not Sell. Slumlords does not sell, license, or disclose individual reviews, individual ratings, individual user data, personal information, or any data that could reasonably identify a specific user. The content of individual reviews is never provided to data product customers in a form attributable to any individual. We do not sell personal information as defined by the CCPA.

Who Purchases Data Products. Data products are made available to organizations including, but not limited to: government housing agencies and municipal housing departments, academic and research institutions, housing advocacy and tenant rights organizations, urban planning entities, real estate analytics firms, and journalists reporting on housing conditions.

Transparency. The creation of aggregate data products from User Content is a core part of Slumlords’ mission to improve rental housing conditions through data transparency. Users are informed of this practice through these Terms and our Privacy Policy. We believe that aggregate housing data — built from the collective voice of tenants — is a powerful tool for accountability and systemic improvement.

No Impact on Your Experience. Whether or not your content contributes to aggregate data products does not affect your experience on the platform, the visibility of your reviews, your ratings, or your access to any platform features. All users are treated equally regardless of the volume or nature of their contributions.

Genuine Experience. You represent that any ratings and reviews you submit reflect your genuine, personal experience as a current or former occupant, resident, or visitor of the reviewed property. Submitting fabricated, falsified, or paid-for reviews is a material violation of these Terms and grounds for immediate account termination.

No Tenancy Verification. Slumlords does not independently verify that reviewers are or were tenants, occupants, or residents at the properties they review. Occupancy dates, if provided, are self-reported and unverified. All reviews represent the subjective opinions of their authors and should be evaluated accordingly.

Property-Based Reviews. Reviews on Slumlords are organized by property address, not by individual landlord or property manager. While naming landlords, property management companies, or other individuals in connection with a property review is permitted under our Community Guidelines, you are solely responsible for the accuracy and legality of any statements of fact contained in your content.

Slumlords is a platform for tenants to share their subjective experiences and opinions about rental properties. The following principles apply to all User Content:

Opinions Are Protected. Statements of opinion — including evaluations, characterizations, and subjective assessments of rental experiences — are protected expression under the First Amendment to the United States Constitution and applicable state law. Statements such as “this apartment is terrible,” “worst landlord ever,” “this place is a dump,” or “the management company is incompetent” are clearly statements of opinion and are not actionable as defamation.

Fair Comment Doctrine. Reviews and comments on Slumlords constitute fair comment on matters of public concern — namely, the quality, safety, and habitability of rental housing available to the public. The fair comment privilege protects honest expressions of opinion on matters of legitimate public interest, even when those opinions are harsh, unflattering, or damaging to the reputation of landlords or property managers.

Rhetorical Hyperbole. Exaggerated, figurative, or hyperbolic language in reviews (e.g., “this place is a death trap,” “the landlord is a crook,” “I wouldn’t house my worst enemy here”) constitutes rhetorical hyperbole and is not reasonably understood as asserting literal facts. Such language is a normal and expected part of consumer reviews and is protected expression.

Opinion vs. Fact. We encourage users to clearly distinguish their opinions from statements of fact. Statements such as “the landlord was convicted of fraud” are factual claims — you bear sole responsibility for their accuracy. Statements such as “I believe the landlord is dishonest” are opinions. When in doubt, frame your statements as personal opinions and experiences rather than objective facts.

In addition to the content restrictions set forth in our Community Guidelines (which are incorporated by reference into these Terms), you agree not to:

• Create or maintain more than one account, or create an account on behalf of another person without their authorization
• Use automated means (bots, scrapers, crawlers, or similar technology) to access, collect data from, or interact with the platform without our prior written consent
• Attempt to interfere with, disrupt, or compromise the integrity or performance of the platform or its underlying systems
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity
• Engage in coordinated inauthentic behavior, including but not limited to organizing campaigns to artificially inflate or deflate property ratings
• Use the platform to harass, stalk, or intimidate any individual
• Circumvent any security, rate-limiting, or access-control features of the platform
• Use the platform for any purpose that is unlawful or prohibited by these Terms
• Use legal threats, cease-and-desist letters, or litigation (or the threat thereof) to coerce the removal of User Content that constitutes protected opinion, unless you have a good-faith basis for a legal claim supported by specific facts

Moderation Practices. Slumlords employs a combination of automated content moderation systems (including artificial intelligence and machine learning models) and manual review by human administrators to enforce our Community Guidelines. We may, but are not obligated to, review, monitor, or remove User Content at our sole discretion.

Moderation Actions. If we determine, in our sole discretion, that User Content violates our Community Guidelines or these Terms, we may take one or more of the following actions without prior notice: (a) approve the content with no changes; (b) redact the violating portion while preserving the remainder; (c) hide the content from public view; (d) remove the content entirely; or (e) suspend or terminate the account that submitted the content.

Reporting. Users may report content they believe violates our Community Guidelines using the reporting feature available on the platform. Reports are reviewed according to our moderation procedures. Submitting a report does not guarantee that any action will be taken.

No Obligation. Slumlords has no obligation to monitor, review, or moderate any User Content. Our decision to moderate some content does not create an obligation to moderate all content. The availability of moderation tools and procedures does not constitute an assumption of responsibility for User Content.

No Removal on Demand. Slumlords does not remove User Content solely because a third party — including a landlord, property manager, property owner, or their legal representative — demands its removal. We are under no obligation to comply with cease-and-desist letters, demand letters, or other extrajudicial requests to remove content. Content is evaluated solely against our Community Guidelines, not against the preferences of any third party. This policy is fundamental to our operation as a neutral platform under Section 230 of the Communications Decency Act.

Interactive Computer Service. Slumlords is a provider of an interactive computer service within the meaning of 47 U.S.C. Section 230 of the Communications Decency Act (“CDA”). User-generated content on the platform — including ratings, reviews, comments, and images — is “information provided by another information content provider” within the meaning of 47 U.S.C. Section 230(c)(1), and does not represent the views of Slumlords.

No Publisher Liability. Slumlords does not create, author, endorse, adopt, guarantee, or verify the accuracy, completeness, or truthfulness of any User Content. Under 47 U.S.C. Section 230(c)(1), Slumlords shall not be treated as the publisher or speaker of any information provided by users of the platform. The presence of User Content on the platform does not indicate that Slumlords agrees with, approves of, or has reviewed such content for accuracy. No action taken by Slumlords — including displaying, organizing, categorizing, aggregating, or promoting User Content — shall be construed as adopting or ratifying the views expressed therein.

Good Faith Moderation. Any content moderation actions taken by Slumlords — including reviewing, redacting, hiding, or removing User Content — are undertaken in good faith pursuant to 47 U.S.C. Section 230(c)(2) to restrict access to material that the provider considers to be objectionable, and do not constitute the exercise of traditional editorial functions, do not create publisher liability, and do not waive any immunity otherwise available under the CDA.

Preservation of Immunity. Nothing in these Terms, the Community Guidelines, the Privacy Policy, or any other policy or practice of Slumlords shall be construed to waive, limit, or otherwise affect the immunities and protections provided to Slumlords under 47 U.S.C. Section 230 or any other applicable federal or state law providing immunity to interactive computer service providers.

Opposition to SLAPP Suits. Slumlords recognizes that Strategic Lawsuits Against Public Participation (“SLAPP suits”) are a serious threat to freedom of expression, particularly in the context of consumer reviews. SLAPP suits are meritless lawsuits filed primarily to intimidate, silence, or financially burden individuals who exercise their right to speak on matters of public concern.

Anti-SLAPP Protections. Reviews about rental housing conditions are speech on a matter of public concern. Many U.S. states, including California (Cal. Code Civ. Proc. Section 425.16), Texas (Tex. Civ. Prac. & Rem. Code Section 27.001 et seq.), and others, have enacted anti-SLAPP statutes that provide for early dismissal of meritless lawsuits targeting protected speech, as well as the award of attorneys’ fees to the prevailing defendant. Users who are threatened with or subjected to litigation for posting reviews on Slumlords should be aware of these protections.

Platform Assistance. If Slumlords receives legal demands, subpoenas, or court orders seeking to identify anonymous users in connection with User Content that we believe constitutes protected opinion, we will: (a) evaluate the demand against the standards articulated in Dendrite Int’l, Inc. v. Doe No. 3, 775 A.2d 756 (N.J. App. Div. 2001) and similar precedent, which require a plaintiff to demonstrate a prima facie case before compelling disclosure of anonymous speakers; (b) where legally permitted, notify the affected user so they may retain counsel and seek a protective order; and (c) contest overbroad or legally insufficient demands where we determine it is appropriate to do so in our sole discretion.

No Retaliation. Landlords, property managers, property owners, and their agents who use the Slumlords platform agree not to take retaliatory action against any tenant for posting a review on the platform, including but not limited to: filing or threatening legal action, refusing to renew a lease, reducing maintenance or services, increasing rent in retaliation, or filing frivolous claims with any governmental body. Retaliatory conduct may itself be illegal under applicable tenant protection laws.

Neutral Platform. Slumlords is a neutral platform that provides a venue for tenants to share their experiences. Slumlords does not adjudicate disputes between tenants and landlords, property managers, property owners, or any other parties. We do not take sides in factual disputes about the conditions of a property or the conduct of any individual.

Content Disputes. If you are a landlord, property manager, or property owner who believes that User Content on the platform contains false statements of fact about you or your property, you may: (a) report the content using the platform’s reporting feature, identifying the specific statements you believe to be false and providing evidence of their falsity; (b) participate in the property’s discussion thread to provide your perspective; or (c) pursue legal remedies directly against the individual who posted the content, subject to applicable law including anti-SLAPP protections.

No Obligation to Remove. Reporting content does not obligate Slumlords to remove it. We evaluate all reports against our Community Guidelines. Negative reviews, harsh criticism, unflattering opinions, and low ratings are not violations of our guidelines and will not be removed regardless of the volume or persistence of complaints. This policy exists to protect the integrity of the platform and the rights of reviewers.

Abuse of Reporting. Repeatedly filing reports against User Content that does not violate our Community Guidelines in an attempt to suppress legitimate reviews constitutes abuse of the reporting system and may result in the restriction or termination of your account.

Legal Process. Slumlords will comply with valid court orders requiring the removal of specific content that has been adjudicated to be unlawful by a court of competent jurisdiction. Pre-litigation demand letters, cease-and-desist notices, and threats of legal action are not court orders and will not result in content removal.

Slumlords will comply with valid legal process, including subpoenas, court orders, and search warrants, issued by courts or government agencies with proper jurisdiction. This may include disclosing account information, User Content, or other data associated with your account.

User Notification. Where legally permitted, we will make reasonable efforts to notify you before disclosing your information in response to legal process, so that you may retain counsel and seek a protective order or other appropriate remedy. We will provide at least 14 days’ notice where practicable before complying with a subpoena seeking user-identifying information, unless the subpoena is accompanied by a court order prohibiting notice.

Exceptions to Notice. We may not provide notice where: (a) doing so is prohibited by law or court order; (b) we believe that providing notice could create a risk of physical harm to any person; (c) the legal process relates to exploitation of minors; or (d) providing notice would be futile because the user’s contact information is invalid.

Challenging Invalid Process. Slumlords reserves the right to challenge legal process that we believe is overbroad, unduly burdensome, or legally insufficient, particularly where it seeks to identify anonymous users who have posted content that constitutes protected opinion on matters of public concern.

Slumlords respects the intellectual property rights of others. Our complete policy regarding copyright infringement claims under the Digital Millennium Copyright Act (17 U.S.C. Section 512) is available on our DMCA Policy page.

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please submit a notification to our designated DMCA agent as described in our DMCA Policy.

Repeat Infringers. In accordance with the DMCA, we will terminate the accounts of users who are determined to be repeat copyright infringers in appropriate circumstances.

Misuse of DMCA. The DMCA takedown process is intended for genuine copyright claims only. Using DMCA takedown notices to remove critical reviews, negative ratings, or other User Content that does not infringe your copyright is a violation of 17 U.S.C. Section 512(f) and may subject you to liability for damages. If we determine that a DMCA notice has been filed in bad faith to suppress protected speech rather than to address genuine copyright infringement, we may disregard the notice and take action against the filer’s account.

Please read this section carefully. It limits our obligations to you.

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. SLUMLORDS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, SLUMLORDS MAKES NO WARRANTY THAT: (A) THE PLATFORM WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (B) THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) ANY USER CONTENT, INCLUDING RATINGS AND REVIEWS, IS ACCURATE, COMPLETE, RELIABLE, CURRENT, OR TRUTHFUL; (D) ANY PROPERTY DESCRIBED ON THE PLATFORM EXISTS IN THE CONDITION DESCRIBED; OR (E) THE PLATFORM’S CONTENT MODERATION SYSTEMS WILL DETECT OR REMOVE ALL CONTENT THAT VIOLATES OUR COMMUNITY GUIDELINES.

Slumlords is not a real estate brokerage, property management company, landlord verification service, or legal services provider. The platform provides a venue for users to share their opinions about rental properties. Nothing on the platform constitutes legal, financial, real estate, or other professional advice. You should not rely solely on information obtained through the platform when making rental, housing, or legal decisions.

Please read this section carefully. It limits our liability to you.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SLUMLORDS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH: (A) YOUR USE OF OR INABILITY TO USE THE PLATFORM; (B) ANY USER CONTENT POSTED ON THE PLATFORM, WHETHER POSTED BY YOU OR BY OTHERS; (C) ANY ACTION TAKEN OR NOT TAKEN BY SLUMLORDS IN CONNECTION WITH CONTENT MODERATION OR CONTENT REPORTS; (D) ANY RENTAL DECISION MADE IN RELIANCE ON INFORMATION OBTAINED THROUGH THE PLATFORM; (E) ANY DISPUTE BETWEEN USERS, INCLUDING DISPUTES BETWEEN TENANTS AND LANDLORDS; OR (F) UNAUTHORIZED ACCESS TO, ALTERATION OF, OR LOSS OF YOUR DATA OR CONTENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SLUMLORDS’ TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00) OR THE TOTAL AMOUNT YOU HAVE PAID TO SLUMLORDS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, WHICHEVER IS GREATER.

THE LIMITATIONS IN THIS SECTION APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND REGARDLESS OF WHETHER SLUMLORDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS APPLY EVEN IF A LIMITED REMEDY SET FORTH IN THESE TERMS IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

User Indemnification. You agree to indemnify, defend, and hold harmless Slumlords, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and costs of litigation) arising out of or in any way connected with:

• Your User Content, including any claims of defamation, invasion of privacy, false light, intentional infliction of emotional distress, or intellectual property infringement brought by landlords, property managers, property owners, or any other third party in connection with your reviews, ratings, comments, or images
• Your use of or access to the platform
• Your violation of these Terms, the Community Guidelines, or the Privacy Policy
• Your violation of any applicable law, regulation, or third-party right
• Any misrepresentation by you, including any false statement that you were a tenant or occupant of a property you reviewed

Landlord/Property Owner Indemnification. If you are a landlord, property manager, or property owner who uses the Slumlords platform (whether by creating an account, submitting content, or filing reports), you additionally agree to indemnify, defend, and hold harmless Slumlords from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or in any way connected with:

• Any legal action you bring or threaten against Slumlords in connection with User Content posted by others, to the extent such action is determined to be without merit or is barred by Section 230 of the Communications Decency Act
• Any legal action you bring or threaten against a user of the platform that is determined to be a SLAPP suit under applicable state law, to the extent Slumlords incurs costs in responding to related subpoenas, discovery requests, or court orders
• Abuse of the platform’s reporting system to suppress protected speech
• Any retaliatory action you take against a tenant for posting a review on the platform

These indemnification obligations survive the termination of your account and these Terms.

Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court.

Informal Resolution. Before initiating any formal dispute resolution proceeding, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days. If the dispute is not resolved within 30 days, either party may proceed as described below.

Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the platform that is not resolved through informal resolution shall be resolved exclusively through binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration shall take place in the State of California, or at another mutually agreed location, or via videoconference if both parties agree. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. YOU AND SLUMLORDS AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a class, collective, or representative proceeding. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID.

Small Claims Exception. Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the jurisdiction of such court (generally claims under $10,000).

Injunctive Relief Exception. Nothing in this section shall prevent either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights or other proprietary rights.

Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. For any claims not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in California.

Statute of Limitations. Any claim or cause of action arising out of or relating to these Terms or your use of the platform must be filed within one (1) year after such claim or cause of action arose, or it shall be forever barred. This provision does not apply to claims that are subject to a shorter statute of limitations under applicable law.

By You. You may terminate your account at any time by requesting account deletion through your profile settings or by contacting us at [email protected]. Upon account deletion, your personal information will be removed in accordance with our Privacy Policy.

By Slumlords. We may suspend or terminate your account, or restrict your access to the platform, at any time and for any reason, including but not limited to violations of these Terms or our Community Guidelines. We will make reasonable efforts to notify you before or at the time of suspension or termination, except where immediate action is necessary to protect the platform or other users.

Effect on Content. Upon termination, content you posted anonymously will remain on the platform under its pseudonym with no link to your identity. Content you posted non-anonymously may be anonymized or removed at our discretion. Ratings and aggregate data derived from your reviews may be retained to maintain the integrity of property rating data. Aggregate, de-identified data products that were created prior to your account termination are not affected by termination, as they do not contain personal information or individually identifiable content.

Survival. The following sections survive termination of these Terms: User Content Ownership & License, Aggregate Data Products, Opinion & Fair Comment, Platform Immunity & Section 230, Anti-SLAPP & Reviewer Protection, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, and this Survival clause.

Entire Agreement. These Terms, together with the Privacy Policy, Community Guidelines, and DMCA Policy, constitute the entire agreement between you and Slumlords regarding your use of the platform.

Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent. If the provision cannot be so modified, it shall be severed from these Terms without affecting the validity and enforceability of the remaining provisions.

No Waiver. Slumlords’ failure to enforce any provision of these Terms shall not be construed as a waiver of such provision or the right to enforce it at a later time. No waiver shall be effective unless in writing and signed by Slumlords.

Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. Slumlords may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

Force Majeure. Slumlords shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, or failures of third-party services.

Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.

Electronic Communications. By using the platform and providing your email address, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

If you have questions about these Terms, please contact us: